Every
tack shop out there touts a saddle trial
policy these days. They use terms like "free
trial" or "ride before you buy". Further
investigation shows that you can ride in the
saddle with fittings if you wrap them in socks
or cellophane, or that you can "ride in the
saddle for 10 minutes max" to determine if it
is going to fit for you and your horse.
At Trumbull Mt. Tack Shop we don't believe you
can tell if a saddle is right for you if your
fittings have bulk wrapped around them,
and we don't think anyone can determine if a
saddle is going to work after a mere ten
minutes of riding. Our trial policy is
realistic and risk free.
Ordering your trial saddle
Simply call us at
800.442.9672
in Vermont.
Tell us which saddle you would like to try.
Our trial ride applies to ANY new or used
saddle we have...we don't restrict you to a
few odd demo saddles from each line.
We will bill your credit card for the cost of
the saddle plus $25.00 shipping.
When you receive the saddle feel free to put
your fittings on it. Go ahead and girth it up,
use your favorite leathers and irons...and
don't bother wrapping them in socks or
cellophane. Trumbull Mt Tack Shop does not
feel you can appreciate how a saddle really
rides with a bunch of unnecessary bulk under
your legs. We understand our saddle's flaps
will get a few scuffs during your trial ride,
but we feel it's worth it for our customers to
be able to try a new saddle under realistic
conditions.
Finally, ride in our saddle for a full
week...that's right, 7 days. Take it out for
an afternoon's hack, jump some fences in it,
take a lesson with your trainer. At the end of
a week give us a call and let us know if it's
going to work for you. If so, we'll leave the
transaction as it stands on your credit card.
If the saddle isn't quite right for you for
any reason, simply send it back to us and when
we receive it we'll credit your card for all
but the 25.00 shipping fee.
Try your next saddle from Trumbull Mt Tack
Shop...home of the most comprehensive, risk
free trial ride policy in the industry.
Returning your trial saddle
Please plan your time so you know that you
will have adequate time to test ride the
saddles and return them to us in seven days or
less. Please phone or email us to let us know
whether you are keeping or returning the
saddle. If we do not hear from you at the end
of a week, we will assume that you are keeping
the saddle! If you do not call us, and we pay
the consignor, we cannot refund your money. If
you have a scheduling problem, call if you
need an extension of time!!!!
We can
arrange for a UPS pickup if it is a problem
for you to get the saddles to a shipping
depot. We charge $40 for that service, which
includes the shipping charge. Please call us
at 800-442-9672 for details.
If
you are shipping the saddles back to us,
please use the original packing. If you feel
you need to add more cushioning, please use an
old towel, or plastic garbage bags.
PLEASE!
PLEASE do not use ‘peanuts’; they make a major
mess!
We suggest that you save the box that the
saddles were shipped in, and use it to return
the saddle to us. Please save the tags and
return them also.
AND!!!
Strange as it may seem….many people don’t put
their NAMES in the box…so we
have to be detectives to figure out WHO needs
to receive credit for the return. Please make
sure your name is enclosed!
Thank you
for letting us help you find the perfect
saddle!
